Tote Bags

To keep your Signature Canvas Tote Bag looking fresh and in top condition, follow these care instructions:

• Cleaning:
  • Spot Clean: Use a damp cloth with mild soap to clean any stains. Avoid scrubbing the logo to preserve the print.
  • Hand Wash: For deeper cleaning, gently hand wash the tote in cold water with a mild detergent. Do not machine wash to avoid damage to the fabric and logo.
• Drying: Lay the bag flat to air dry. Avoid hanging it in direct sunlight, which can cause fading of both the fabric and the logo print.

Damaged or Worn Logo Care

Over time, the screen-printed logo may show signs of wear from frequent use or washing. To prolong the life of the print:

• Limit washing: Wash only when necessary and avoid scrubbing or wringing the fabric to prevent damage to the logo.
• Store properly: When not in use, store the tote bag in a cool, dry place away from sunlight to prevent fading of the print.

• Versatile Carrying: Perfect for groceries, books, gym essentials, or a casual day out. It’s spacious enough to accommodate a variety of items while remaining stylish.
• Storage: When not in use, store in a cool, dry place, and avoid overstuffing to maintain the bag’s shape. Fold gently or hang it by the handles.

Size: One size – Dimensions: 40 cm (width) x 35 cm (height) x 10 cm (depth)Color: Natural beige canvas with black screen-printed QAFI logo.Style: Simple, spacious, and stylish – ideal for everyday use and casual outings.

• Before Use: Keep the bag in a cool, dry place, away from excessive sunlight, when not in use.
• After Use: To prevent any shape distortion, fold gently or store flat.

• None: This product is made from cotton canvas, with no known allergens.

Patch Test: Not applicable, as the tote is made from fabric and does not come into direct contact with the skin in a way that would cause irritation.

Manufactured in a facility that handles: Cotton-based products.

QAFI Limited Return and Refund Policy for Signature Canvas Tote Bags

At QAFI Limited, we are committed to delivering high-quality products, including our Signature Canvas Tote Bags. We understand that sometimes an item may not meet your expectations, and we want to make sure your experience with us is as smooth as possible. Below is our Return and Refund Policy for tote bags.

1. Eligibility for Returns

We accept returns for our Signature Canvas Tote Bags under the following conditions:

• The bag must be unused and in new condition.
• The item must be returned in its original packaging.
• Return requests must be made within 14 days from the date of purchase.
• Proof of purchase (e.g., order confirmation or receipt) must be provided to initiate the return.

Please note: Due to the nature of the product, used or damaged bags cannot be returned unless there is a manufacturing defect or damage incurred during shipping.

2. Damaged or Defective Products

If your Signature Canvas Tote Bag arrives damaged or defective, please contact us within 7 days of receiving your order. We will:

• Offer a replacement for the damaged or defective item at no additional cost, or
• Provide a full refund for the defective product.

To initiate a return or refund for a defective item, please provide photos of the damage and a detailed description, along with proof of purchase.

3. Non-Returnable Items

For health and safety reasons, the following items are non-returnable:

• Opened or used bags.
• Products damaged due to misuse or mishandling after opening.

We recommend that you thoroughly inspect your tote bag upon receipt to ensure it meets your satisfaction before use.

4. Process for Returns and Refunds

To begin a return, please contact our Customer Service team at qafi_limited@outlook.com or call us at 07961994235 with your order number and the details of the item(s) you wish to return. Once your return request is approved, we will provide you with the necessary instructions to return your bag.

Upon receiving and inspecting the returned item(s), we will notify you about the status of your refund. If approved, refunds will be processed within 5-7 business days and credited to your original method of payment.

5. Refunds and Shipping Costs

• Return Shipping: Customers are responsible for the cost of return shipping, unless the product is defective or the wrong item was sent.
• Original Shipping Fees: Shipping fees are non-refundable, unless the return is due to our error (e.g., sending the wrong item or a damaged product).

6. Late or Missing Refunds

If you have not received your refund within 7 business days after approval, please check with your bank or payment provider, as delays in processing may occur. If the issue persists, please contact us for assistance.

We strive to make the return process as easy and efficient as possible. If you have any questions or need assistance, please feel free to reach out to us at qafi_limited@outlook.com or call 07961994235.

Thank you for choosing QAFI Limited!

QAFI Limited Shipping Information (UK)

At QAFI Limited, we are committed to providing our customers with reliable and efficient shipping services for our Signature Canvas Tote Bags across the United Kingdom. Below is an overview of our shipping policy to ensure a seamless shopping experience:

1. Delivery Locations

We are pleased to offer shipping to all locations within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

2. Shipping Methods and Timeframes

All orders are processed and dispatched via our trusted courier partners. We aim to dispatch your order within 2 business days of receiving payment. Estimated delivery times are as follows:

• Standard Delivery: Estimated to arrive within 3-5 business days after dispatch.
• Express Delivery: Estimated to arrive within 1-2 business days after dispatch.

Please note, delivery times may vary depending on your location and during busy periods, such as holidays or sales events.

3. Shipping Costs

• Standard Delivery: £4.99 per order.
• Express Delivery: £9.99 per order.
• Free Standard Delivery on orders over £50.

4. Tracking Your Order

Once your Signature Canvas Tote Bag has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery via our courier’s website.

5. Delivery Issues

If you experience any issues with your delivery, such as delays or non-receipt of your order, please don’t hesitate to contact our Customer Service team at qafi_limited@outlook.com or call us at 07961994235. We are dedicated to resolving any concerns promptly and ensuring your satisfaction.

6. International Shipping

Currently, we are only able to offer shipping to addresses within the United Kingdom. Unfortunately, we do not provide international shipping at this time.

For any additional questions or assistance regarding our shipping policy, please feel free to reach out to us at qafi_limited@outlook.com or call 07961994235. We are here to assist you and ensure your shopping experience with QAFI Limited is seamless and enjoyable.

Thank you for choosing QAFI Limited!