The Healthy - Altiyn

Contains: Pure pomegranate juice. Free from common allergens.

• Before Opening : Store in a cool, dry place away from direct sunlight.
• After Opening : Keep in an airtight container. For best quality, use within 6 months of opening.

• Enhance Your Snacks: Enjoy on their own as a naturally sweet and wholesome treat, reflecting the Sunnah’s emphasis on simple, natural foods.
• Elevate Your Meals: Add to salads, grain dishes, or cheese plates, embracing the prophetic tradition of incorporating natural sweetness and texture into meals.
• Refine Your Baking: Incorporate into muffins, cakes, or bread for a flavourful twist, in line with the Sunnah’s guidance on using nourishing ingredients in everyday foods.

07.05.2026

QAFI Limited Return and Refund Policy for Consumable Products

At QAFI Limited, we are committed to providing our customers with the highest quality consumable products. We understand that occasionally, you may wish to return a product. This Return and Refund Policy outlines the terms under which we accept returns and issue refunds for our consumable items.

1. Eligibility for Returns
We accept returns of consumable products under the following conditions:

• The product must be unopened, unused, and in its original packaging.
• The return request must be made within 14 days of the purchase date.
• Proof of purchase (e.g., receipt, order confirmation) must be provided to process the return.

Due to the perishable nature of some of our products, returns of opened or partially used items cannot be accepted unless there is a quality issue (see Section 2 below).

2. Damaged or Defective Products
If you receive a product that is damaged or defective, please contact us within 7 days of receiving your order. We will:

• Arrange a replacement for the damaged item, free of charge, or
• Issue a full refund for the defective product.

To initiate a replacement or refund, please provide photos and details of the damage or defect along with proof of purchase.

3. Non-Returnable Items
For health and safety reasons, certain products are non-returnable. These include:

• Opened and used consumable products
• Perishable items past their expiration date

We recommend carefully reviewing product details and expiration dates upon receipt.

4. Process for Returns and Refunds
To start a return, please contact our Customer Service team at qafi_limited@outlook.com or call 07961994235 with your order number and details of the product(s) you wish to return. Once your return is approved, we will provide instructions on where to send your item.

Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to your original method of payment.

5. Refunds and Shipping Costs

• Return Shipping: Customers are responsible for the cost of return shipping unless the product is defective or the wrong item was sent.
• Original Shipping Fees: Shipping fees are non-refundable unless the return is due to our error (e.g., sending the wrong item).

6. Late or Missing Refunds
If you haven’t received a refund within 7 business days of approval, please check with your bank or payment provider, as there may be delays in processing. If the issue persists, contact us for further assistance.

We aim to make our return process as smooth and straightforward as possible. If you have any questions about our Return and Refund Policy, please contact us at qafi_limited@outlook.com or call 07961994235. Thank you for choosing QAFI Limited!

QAFI Limited Shipping Information (UK)

At QAFI Limited, we are dedicated to providing efficient and reliable shipping services for our consumable products within the United Kingdom. Below is an overview of our shipping policy:

1. Delivery Locations

We currently ship to all addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

2. Shipping Methods and Timeframes

All orders are dispatched via our trusted courier partners. We aim to process and dispatch orders within 2 business days of receiving payment. Delivery times are as follows:

• Standard Delivery: Estimated to arrive within 3-5 business days after dispatch.
• Express Delivery: Estimated to arrive within 1-2 business days after dispatch.

Please note that delivery times may vary based on your location and during peak periods.

3. Shipping Costs

• Standard Delivery: £4.99 per order.
• Express Delivery: £9.99 per order.

Orders over £50 qualify for free Standard Delivery.

4. Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number to monitor your delivery status through our courier's website.

5. Delivery Issues

If you experience any issues with your delivery, such as delays or non-receipt, please contact our Customer Service team at qafi_limited@outlook.com or call us at 07961994235. We will work promptly to resolve any concerns.

6. International Shipping

Currently, we do not offer international shipping. Our services are limited to addresses within the United Kingdom.

For any further questions regarding our shipping policy, please reach out to us at qafi_limited@outlook.com or call us at 07961994235. We are here to assist you and ensure a seamless shopping experience.