The Beard - Lihya

• Contains : Nut oils (Sweet Almond Oil).
• Patch Test : For those with sensitive skin, perform a patch test before full application. Discontinue use if irritation occurs.
• Manufactured in a facility that handles : Other nut-based oils.

• Apply : Dispense a few drops into the palm of your hand. Rub your hands together to warm the oil.
• Massage : Work the oil thoroughly into your beard, ensuring even distribution from roots to tips.
• Style : Use a beard comb or your fingers to style as desired, leaving your beard soft, conditioned, and subtly scented.

• Before Opening : Store in a cool, dry place away from direct sunlight to preserve the potency of the essential oils.
• After Opening : Keep the bottle tightly sealed and store in a cool, dry place. For optimal freshness, use within 12 months.

Discontinue use if irritation occurs. Consult a healthcare professional for any skin concerns.

22.08.2026

QAFI Limited Return and Refund Policy for Beauty Products

At QAFI Limited, we are dedicated to delivering the highest quality beauty products to enhance your well-being. We understand that sometimes a product may not meet your expectations. Our Return and Refund Policy for beauty products ensures a smooth process for returns and refunds, providing peace of mind with every purchase.

1. Eligibility for Returns

We accept returns for beauty products under the following conditions:

• The product must be unopened, unused, and in its original packaging.
• Return requests must be made within 14 days from the purchase date.
• Proof of purchase (e.g., receipt or order confirmation) must be provided to initiate the return.

Due to hygiene and safety reasons, used or partially used beauty products cannot be returned unless there is a quality issue (see Section 2).

2. Damaged or Defective Products

If you receive a beauty product that is damaged or defective, please contact us within 7 days of receiving your order. We will:

• Offer a replacement for the damaged or defective item at no additional cost, or
• Provide a full refund for the defective product.

To initiate a return or refund, please provide photos and details of the damage or defect, along with proof of purchase.

3. Non-Returnable Items

For safety and hygiene reasons, the following items are non-returnable:

• Opened or used beauty products
• Products that are damaged due to misuse or mishandling after opening

We strongly recommend that you inspect the product upon delivery to ensure it meets your satisfaction.

4. Process for Returns and Refunds

To begin a return, please contact our Customer Service team at qafi_limited@outlook.com or call us at 07961994235 with your order number and the details of the product(s) you wish to return. Once your return is approved, we will provide you with the necessary instructions for returning your item.

Once the returned item is received and inspected, we will notify you about the status of your refund. If the return is approved, refunds will be processed within 5-7 business days and credited to your original payment method.

5. Refunds and Shipping Costs

• Return Shipping: Customers are responsible for the cost of return shipping, unless the product is defective or the wrong item was sent.
• Original Shipping Fees: Shipping fees are non-refundable, unless the return is due to our error (e.g., sending the wrong item or a damaged product).

6. Late or Missing Refunds

If you have not received your refund within 7 business days after approval, please check with your bank or payment provider, as there may be delays in processing. If the issue persists, please contact us for assistance.

We aim to make the return process as smooth and straightforward as possible. If you have any questions or need assistance, please don’t hesitate to contact us at qafi_limited@outlook.com or call 07961994235.

Thank you for choosing QAFI Limited!

QAFI Limited Shipping Information (UK)

At QAFI Limited, we are dedicated to providing our customers with reliable and efficient shipping services for all our beauty products across the United Kingdom. Below is an overview of our shipping policy to ensure a smooth and hassle-free experience:

1. Delivery Locations

We proudly offer shipping to all areas within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

2. Shipping Methods and Timeframes

All orders are processed and dispatched via our trusted courier partners. We aim to dispatch your order within 2 business days of receiving payment. Estimated delivery times are as follows:

• Standard Delivery: Estimated to arrive within 3-5 business days after dispatch.
• Express Delivery: Estimated to arrive within 1-2 business days after dispatch.

Please note, delivery times may vary depending on your location and during busy periods (e.g., holidays or sales events).

3. Shipping Costs

• Standard Delivery: £4.99 per order.
• Express Delivery: £9.99 per order.
• Orders over £50 qualify for free Standard Delivery.

4. Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery via our courier’s website.

5. Delivery Issues

If you experience any issues with your delivery, such as delays or non-receipt of your order, please contact our Customer Service team at qafi_limited@outlook.com or call us at 07961994235. We are committed to resolving any concerns promptly and ensuring your satisfaction.

6. International Shipping

Currently, we are only able to offer shipping to addresses within the United Kingdom. Unfortunately, we do not provide international shipping at this time.

For any additional questions or assistance regarding our shipping policy, please feel free to reach out to us at qafi_limited@outlook.com or call 07961994235. We are here to help and ensure that your shopping experience with QAFI Limited is seamless and enjoyable.

Thank you for choosing QAFI Limited!